British Telecommunications

BT  love them or hate them, in our opinion BT are still the best company at delivering WAN telecommunication services.

From our experience of dealing with most telecommunications companies in the UK, we consider BT offer the best service in the delivery of the actual WAN circuit. On occasions end users get frustrated in ordering telecommunication services because they can never talk to the right person.

With FastNetworks being a BT partner, we utilise the indirect channel sales teams at BT to get to the right people to deliver the service to the end user. FastNetworks is a BT partner as BT deliver the following:
  • Wide range of services, and without taking sides, we are now seeing ADSL’s slow rollout.
  • UK presence for their product portfolio, in fact other telecommunication companies use BT for the low speed tails such as frame and kilostream.
  • The ability to track and enquire as to the delivery of a new service.
  • Excellent fault finding and fixing of  faults within the service
  • Very good technical support, when you know the numbers.
  • WE have found BT to satisfy our requirements and more importantly our customers requirements, especially when the WAN circuit fails.

See www.bt.com